Hiring the right flooring contractor is just as important as choosing the right flooring material. Ask these questions before committing to any flooring project to ensure you get quality results.
Are you licensed and insured? A reputable flooring contractor should carry general liability insurance and workers compensation coverage. This protects you from liability if an accident occurs during the installation.
Can you provide references from recent projects? Ask for names and contact information from recent customers, ideally from projects similar to yours in scope and material type.
What is included in the estimate? A detailed, written estimate should itemize material costs, labor, subfloor preparation, furniture moving, removal of old flooring, and any additional charges. Beware of vague or verbal-only estimates.
What is your warranty on labor? Materials come with manufacturer warranties, but the installation warranty is equally important. Kelly's Flooring stands behind every installation with our quality guarantee.
What is the project timeline? Know when work will begin, how long it will take, and what the schedule looks like. Professional contractors should be able to provide a clear timeline and communicate any potential delays.
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